Custom Order Terms and Conditions:
By consenting to the terms and conditions you understand and agree that full payment is required upfront and that the custom/hand-made items are specifically designed for you. You understand and agree that we enforce strict policies regarding sanitization, quality assurance and customer satisfaction. Once an order has been placed, alterations in sizing, materials, or images are strictly prohibited. Due to the nature of custom orders in general, you understand and agree that we adhere to a strict no refunds policy once an order has been placed.
While every effort is made to accommodate rush orders, please understand that custom work is hand-crafted and requires a period of 2-4 weeks to fulfill. You also understand and agree that rush orders are subject to an additional base fee of $150 per item.
If an item is not in stock, you understand and agree that the goods will be ordered/purchased directly from the manufacturer whenever possible which may increase costs or delay project completion based on product availability.
In the unlikely event an error is made on behalf of Do It Uniquely, please contact us immediately. We will be happy to assist you in necessary repair(s), exchange(s), or replacement(s) of the original item(s) ordered. Please be advised that once an item has been shipped, we assume the product has been worn or used.
Items shipped to Do It Uniquely are at the risk and expense of the customer. We are not liable for items that are lost or damaged in transit. We guarantee all raw materials provided by Do It Uniquely.
You understand and agree that some custom orders require more time than others due to level of detail and difficulty. Upon completion, products are immediately shipped at the customer’s expense and tracking information is provided via the customer-provided email address.
You understand and agree that orders with multiple items may be split into multiple shipments in order to expedite and manage order fulfillment (based on availability of goods). If you have any questions or concerns regarding delivery and fulfillment, please contact us via email.
You understand and agree that the above terms and conditions may periodically change with or without notice.